FREQUENT ASKED

QUESTIONS

Prepaid Wireless service is the same service you get with all of the big wireless companies but without that big bill at the end of the month! This lets you pay in advance for your monthly service on your mobile device, while saving you money.

Liberty Wireless is a prepaid wireless service that runs on the nation’s best wireless networks. We offer no contracts, no credit checks and no activation fees, without compromising our quality service! We are proud to be an American owned and operated company since 2006.

Purchasing a yearlong plan is like buying in bulk at the store! The more you buy, the more you save.

Just scroll to the top of our website, click Coverage, and type in your address!

“Yes! You can transfer your current phone number to Liberty Wireless with just a few steps (and for free!). Feel free to reach out to us anytime during this process, we are here to help!

1. You will need to have your current carrier’s account number and PIN.

2. Reach out to us via Email or Phone to provide your current carriers information.

3. Wait for confirmation from us!

Your service must still be active with your original carrier in order for them to transfer the number to us.”

We can make that happen! Just find the plan that fits your needs and we will send you a SIM card that gives you a phone number with an area code matching your zip code.

“Of course! Once you pick the plan that is right for you, we send you a SIM card and the swap is easy!

Few things to keep in mind:

1. The phone needs to be a T-Mobile phone or network unlocked. Network unlocked means your phone will work on any network.

2. The phone needs to be a GSM device. That means you have to be able to insert a SIM card into it. If you don’t know if your phone is a GSM device, contact your current carrier or reach out to us for help!”

We have a one business day handling time and then we ship using FedEx 2-Day. You should receive your SIM card within 2-3 days. We always provide tracking regardless of where you order our products from.

“This all depends on the device you are using. Our SIM cards fit every type of phone; you will just need to punch out the size that fits your phone. We always recommend looking online for specifics about your mobile device. If you ever have any questions or if you are having a hard time inserting your SIM card, please reach out to us! We are always here to help.

We made the activation process super simple! Once you have your SIM card inserted, make a call to any phone number. Once that first call is made you are ready to start using your new Liberty Wireless service!

We can walk you through it! Go to the following link for details on how to do this with different devices: http://apn.prepaidwirelessgroup.com.
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